No online booking and a 9-field contact form. New patients went to competitors with instant scheduling.
+23% new-patient appointments. 34% of new bookings now come in after hours.
new patient bookings
+23%
Before
0%
After-hours bookings
After
34%
After-hours bookings
A general dental practice relied entirely on phone calls for booking. Their website had a 9-field contact form and no self-service scheduling. The Revenue Defenders scan flagged "no instant booking" and "form friction" as critical for an appointment-based business.
They connected their existing scheduling software via our Calendly integration, embedded the booking widget on their homepage and 4 service pages, fixed tap-to-call on mobile, and activated automated confirmation + reminder SMS sequences.
Within 45 days, online bookings made up 23% of new patient appointments — leads that previously required a daytime phone call. 34% of those bookings happened outside office hours. No-show rate dropped 40% thanks to automated reminders.
By the numbers.
+23%
New bookings
increase in new patient appointments
34%
After-hours leads
of new bookings made outside office hours
-40%
No-show rate
reduction after automated SMS reminders
21 days
Time to value
from install to first measurable lift
Patients want to book at 10pm while browsing on their phone. We were invisible to them before.
See what we’d find for your business.
Run your free dental revenue scan. 60 seconds. No credit card.
Run my free scanAnonymized pilot customer. Metrics from practice management system + Revenue Defenders dashboard. Individual results vary.