Voice AI, capture widgets, public API, alerts, and security updates — shipped as they go live.
After-hours and overflow answering is now a first-class product surface. Forward your existing number, review transcripts, then graduate from Shadow to Concierge or Full booking. Included on Premium (1,000 min/mo); optional add-on on Starter and Pro.
Embed a branded form, Instant Quote, or AI chat widget — or keep your existing site form. Form Connect captures submissions into the same scoring, SMS, and follow-up engine. White-label branding on Premium.
Every paid plan can issue scoped API keys for leads, customers, disputes, and evidence. Signed outbound webhooks and inbound lead ingestion are available from Settings.
SLA and recovery alerts can now route to Slack, Microsoft Teams, or Discord alongside email and SMS. Configure channels from Settings → Notifications.
Launched `/security` trust center with subprocessor table and AI privacy details, public `/status` page with component health, `/changelog` with RSS feed, email deliverability DNS checker, and tamper-evident compliance audit log export.
AI-powered lead intent scoring, dispute narrative generation, onboarding copilot, and smart tenant nudge system are now available. Configure AI features under Settings → AI.
Prospects scanning your business now verify their email address before accessing scan results. Reduces spam and improves lead quality.
Build multi-step SMS and email follow-up sequences with custom delays and triggers. Replace one-off follow-ups with structured nurture flows.
One-click PDF export of your dispute evidence package, ready to upload to your payment processor.
Track SLA breaches per lead and surface them on the dashboard. Configure response-time thresholds per business.
See how your website's revenue health compares to similar businesses in your industry based on anonymized scan signals.
Protect your account with an authenticator app. Enable 2FA from Settings → Security.