Platform

Every feature exists to do one thing:
stop revenue from leaking.

Three modules. One source of truth. Every lead, message, dispatch, payment and policy version flows into a customer-level timeline you can defend in front of any processor.

01 / Detect

The revenue leak scan.

Find the holes in your funnel before your customers do. Real audit of your public surface — site, booking, dispatch flow, dispute readiness — with $/month estimates per finding.

Live website crawl

Tap-to-call audit, form friction analysis, page speed, mobile UX, conversion blockers — scored across 40+ checks.

Booking flow simulation

We trace every step of your booking funnel and flag friction points, abandoned-state opportunities, and missing follow-up triggers.

Dispute exposure audit

Refund policy visibility, cancellation language, ToS gaps, missing receipts — the gaps processors use to side with cardholders.

Response time benchmark

Compare your inbound lead response time against industry medians (and your nearest competitors when you provide their URLs).

Review & trust signals

Where reviews are missing, where trust badges should sit, where social proof is absent at decision points.

Revenue-at-risk model

Each finding gets a $/month estimate based on your industry, ticket size, and traffic — not vanity scores.

02 / Recover

The recovery engine.

Every missed call, abandoned booking, and stalled form gets a fast, appropriate response — without your team lifting a finger. The leads you used to lose, you now close.

60-second missed-call recovery

The moment a call drops to voicemail, we fire a personalized SMS with your business name and a direct booking link.

Booking abandonment sequences

When a prospect drops out of your booking flow, the right sequence (SMS, email, retargeting prompt) fires based on the stage they exited.

Industry-tuned templates

HVAC, plumbing, roofing, dental, med spa, law — message copy, cadence, and SLAs are tuned to the buyer in your vertical.

Staff alert SLAs

Set inbound SLAs (e.g. respond within 8 minutes). The system pages staff via SMS or Slack when a lead sits too long.

Live recovery feed

Every recovery action streams to your dashboard in real time — who, what, when, with what outcome.

Two-way SMS inbox

Customer replies route to a shared inbox with conversation history, AI-suggested replies, and one-tap booking links.

Quiet hours & compliance

Per-state messaging rules, opt-out handling, A2P 10DLC registration, and quiet-hours respect built in.

Recovery ROI reporting

Monthly report: leads recovered, $ booked, response times, and what would have leaked without you.

Lead capture widget

The widget that turns visitors into booked jobs.

Drop one snippet on your site. Visitors get a frictionless lead form, you get an instant SMS, and the prospect lands in your dashboard with full attribution. Try it below — it’s the exact form your customers see.

60-second installs

One <script> tag or one <iframe>. Works on Wix, Squarespace, WordPress, custom React, raw HTML — anywhere you can paste code.

White-label, on-brand

Brand color, logo, copy, fields, consent text — every pixel matches your site. Pro and Premium plans remove all Revenue Defenders branding.

Compliance-aware by default

TCPA-aware consent, double opt-in for SMS, GDPR-friendly data export, honeypot + bot protection, and per-state quiet-hour rules built in.

Wired into the recovery engine

Every submission becomes a scored lead, fires industry-tuned follow-up sequences, and pages staff if SLAs slip — no extra setup.

Embed inline, floating, or full-screen

Inline iframe for landing pages. Floating launcher for site-wide capture. Custom domains and full-screen post-click on Premium.

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How it connects

How RD connects to your stack. Use ours or bring yours.

Revenue Defenders is a consolidation layer, not a walled garden. Every capability has a native option and a BYOX (Bring Your Own X) path — connect what you already run, or let us handle it end-to-end.

LayerNative (use ours)Connected (bring yours)
Lead captureRD embeddable widgetInbound webhook + form connector
Phone / voiceRD AI receptionist (Twilio)Forward your existing number to RD
BookingRD basic bookingGoogle Calendar · Calendly
Payments & disputesStripe Connect (auto dispute feed)
CRMRD lead pipelineHubSpot two-way sync
NotificationsEmail · SMSSlack · Teams · Discord · Webhook

Mix and match. Connect HubSpot and keep the RD lead pipeline as a fallback. Use your existing number and RD handles the AI voice logic. Every combination is supported.

03 / Defend

The dispute defense vault.

When a chargeback hits, you either have proof or you lose. We log every touchpoint to a customer-level timeline, then generate a processor-ready evidence package in minutes.

Customer evidence timeline

Every call, SMS, email, photo, signature, and dispatch event auto-attached to the customer record, timestamped and immutable.

Policy version snapshots

Each time a policy changes, we snapshot what the customer saw and when. Processors love this. Cardholders hate it.

One-click dispute package

Generate a complete evidence PDF — timeline, policy snapshots, signed receipts, photos — formatted for Stripe, Square, or Authorize.net.

Refund decision log

When you issue a refund, record the reason. When you decline, record the reason. Both feed dispute defense automatically.

Service completion proof

Mobile checklist for techs: pre-service photos, signed work orders, post-service confirmation — pushed straight into the timeline.

Dispute win-rate analytics

Track your win rate by reason code, processor, customer segment, and ticket size — find the patterns processors penalize.

Processor-ready exports

PDF, ZIP, and direct upload to Stripe Disputes API. No reformatting. No scrambling at 11pm before the deadline.

Platform

Built for operators. Trusted by finance.

Every recovery, every dispute, every dollar — auditable end to end.

Multi-tenant & roles

Per-location workspaces, role-based access (owner, manager, dispatcher, finance), SSO via Google & Microsoft.

Audit log

Every state change, every override, every export — logged with actor, IP, and reason. Exportable for compliance.

Multi-location

Roll-up dashboards by region, brand, or franchise unit. Per-location KPIs and SLAs.

API & webhooks

REST API for every entity. Webhooks for lead, call, booking, dispute, payment, and policy events.

Notifications

Per-user channels (SMS, email, push, Slack), digest scheduling, mute windows, and on-call rotation.

Reports & exports

Recovery ROI, dispute win rate, response time, lead source ROI. CSV, PDF, and BI connectors.

White-label & brand

Outbound SMS, emails, and customer portal branded to your business — sender name, colors, sender domain.

Compliance toolkit

A2P 10DLC registration, opt-out handling, quiet hours, TCPA-aware messaging, GDPR data export & delete.

Universal search

Search across customers, leads, disputes, and policies from anywhere with ⌘K.

Integrations

Connects to the stack you already run.

Live and beta connectors are self-serve from your dashboard and sourced directly from our shared integration catalog. Roadmap connectors remain reachable today through Zapier or Make while native OAuth rolls out.

Live todaySelf-serve from your dashboard · No code

Slack

Push new leads, missed calls, hot intent, and dispute updates into any Slack channel.

Microsoft Teams

Push the same events into a Teams channel via incoming webhook.

Discord

Push events to a Discord channel via webhook.

Zapier

Send every event to a Zapier Webhook trigger to automate 6,000+ downstream apps.

Make (Integromat)

Fire every event into a Make scenario via custom webhook.

Generic webhook

POST every event as JSON to any HTTPS endpoint you control. HMAC signed.

HubSpot

Two-way contact + deal sync, log activities, push hot leads.

ServiceTitan

Beta

Sync customers, jobs, and invoices. Job completion records serve as dispute evidence proving service was delivered.

Jobber

Beta

Sync clients, jobs, quotes, and payments. Job records and signed quotes build proof trails for dispute defense.

Housecall Pro

Beta

Sync customers and completed jobs. Before/after photos and signed work orders strengthen dispute evidence packages.

Calendly

Beta

Trigger follow-ups on book / cancel / no-show. Booking timestamps serve as evidence of customer engagement.

Google Calendar

Beta

Sync appointments for evidence timelines and missed-appointment recovery triggers.

OpenPhone

Beta

Import missed calls from OpenPhone numbers. Feed into revenue recovery pipeline alongside Twilio.

Square

Beta

Import transactions and dispute alerts. Payment records and customer signatures strengthen evidence packages.

QuickBooks Online

Beta

Sync invoices, payments, and customer records. Invoice delivery proof is key evidence in dispute defense.

Google Business Profile

Beta

Pull reviews as customer satisfaction evidence. Positive reviews strengthen dispute response packages.

Powered byManaged for you — no setup required

Twilio

Missed-call SMS recovery, follow-up sequences, two-way SMS.

Stripe

Subscriptions, billing, payment data for dispute defense.

Resend

Transactional email for follow-ups, evidence packages, and alerts.

OpenAI

Lead intent classification, AI assist for replies and disputes.

On the roadmapReachable today via Zapier or Make · Native OAuth integration coming

Acuity Scheduling

Trigger flows on appointment lifecycle.

RingCentral

Missed call + voicemail events. Augment revenue recovery with call records as dispute evidence.

Authorize.net

Transaction + dispute import.

Mailchimp

Sync recovered leads as audience members; trigger re-engagement campaigns.

SendGrid

Optional sender for follow-up email sequences.

BirdEye

Review request automation.

Podium

Review request automation.

Google Sheets

Append every lead, dispute, and scan result to a sheet for BI and client reporting.

Notion

Push events to a Notion database.

Need a custom integration not listed? Available on Premium + Enterprise with a dedicated solutions engineer.

Security & trust

Customer data lives in one place. Defended.

Your evidence is only useful if it’s trustworthy, available, and yours to export.

Encryption at rest

AES-256

Encryption in transit

TLS 1.3

SOC 2

Type II ready

GDPR

Compliant

Backups

Hourly, 30-day

Uptime target

99.9%

Data residency

US / EU

Pen test

Annual

Compare plans

What’s in each plan.

FeatureStarterProPremium
Detect
Revenue leak scanOn-demandOn-demandOn-demand
Revenue-at-risk model
Recover
Leads / moUnlimitedUnlimitedUnlimited
Embeddable capture widget1 widget1 widget1 widget
Follow-up sequencesUnlimitedUnlimitedUnlimited
Missed-call SMS recovery
Booking abandonment recovery
Two-way SMS inbox
Staff SLA alerts
Defend
Evidence timeline
Evidence retention365 days standard365 days standard365 days standard
Dispute packagesUnlimitedUnlimitedUnlimited
Policy snapshots
Platform
LocationsUnlimited (fair-use)Unlimited (fair-use)Unlimited (fair-use)
UsersUnlimited (fair-use)Unlimited (fair-use)Unlimited (fair-use)
SSO (SAML / OIDC / SCIM)
White-label branding
Public API + scoped keys
Data residencyUSUSUS
Support & SLA
Support channelEmailEmail + chatDedicated CSM
OnboardingSelf-serveGuidedWhite-glove
Monthly strategy review (white-glove onboarding)
Uptime target99.9% target99.9% target99.9% target
Audit reports (SOC 2 etc.)
Contracts (MSA, DPA, BAA)
Voice AI
AI Voice ReceptionistOptional add-onOptional add-onIncluded
Included minutes / mo500 (add-on)1,000
Overage rate$0.50 / min$0.50 / min
Use your existing number

See the platform live.

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